ILTA White Papers

2011 Staffing Survey

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ILTA's 2011 Staffing Survey IT Staffing Details and Functional Responsibilities F or the following charts, we listed several areas of functional responsibility found in typical law firm IT Departments and asked respondents to choose the appropriate title in each applicable chart and provide a rough estimate of the percent of FTE (full-time equivalent) an individual spends in each category of duty. Some firms have multiple people who hold the same title and perform the same duties (for example, multiple Helpdesk Specialists); in such cases, we asked respondents to list the title once, and indicate a greater than 100% FTE. We requested inclusion of leased or outsourced employees who work in the firm's office, but not temporary employees of any nature. The inclusion of exempt/non- exempt status will provide a helpful snapshot for you, but please note that the survey tool allowed people to indicate the exempt status without giving a headcount. Don't be confused when the numbers don't always add up – the trends provide valuable information. ENTERPRISE OR DEPARTMENTAL MANAGEMENT OF IT (TECHNOLOGY/SYSTEMS) Includes head of IT, functional managers and supervisors, branch office IT managers, project managers, etc., where the scope of responsibility involves systems/technologies. Title should specifically reference IT (technology, IS or systems). The primary duties of the position involve the leadership and/or supervision of others; the position has responsibility for successful outcomes within the scope of the position. Small Firm 1%-20% Chief Director Assistant Director Manager Assistant Manager Administrator Assistant Administrator 3 2 1 9 2 5 1 Percentage of time spent performing duties directly associated with job title: 21%-40% 41%-60% # of responses # of responses 2 7 0 8 2 6 0 # of responses 1 7 0 3 0 2 2 61%-80% # of responses 0 3 0 3 0 0 0 81%-100% # of responses 3 31 0 23 0 7 3 0 0 0 0 0 0 0 www.iltanet.org Exempt Over 100% # of responses # of responses 10 47 0 40 4 14 1 2011 Staffing Survey Nonexempt # of responses 0 2 1 9 1 7 5 9

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