ILTA White Papers

2011 Staffing Survey

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ILTA's 2011 Staffing Survey Number of FTE Attorneys Average Median Small 35.9 33.0 Medium 90.3 90.0 Large 149.4 143.3 Very Large 608.0 450.0 Multiple Office vs. Single Office Experience Smaller staffing contingency per user Number of Other FTE Timekeepers Average Median Small 12.5 9.0 Medium 27.5 20.5 Large 58.1 37.0 Very Large 209.2 82.0 About the same staffing contingency per user Larger staffing contingency per user Small 27% 59% 14% Medium 39% 28% 33% Large 30% 37% 33% Very Large 28% 28% 44% Number of Non-Billable FTE Employees Average Median Small 29.0 25.0 Medium 84.1 80.0 Large 136.6 123.0 Very Large 591.8 387.0 Technology Facilities Centralized in our main office Centralized in a branch office Centralized in an off-site data center Total FTE Users in Law Firm Average Median Small 77.4 73.0 Medium 201.8 201.6 Large 344.1 322.0 Very Large 1408.9 1005.0 Distributed; we have data centers in multiple offices Small 89% 0% 2% 9% Medium 74% 2% 8% 16% Large 54% 2% 13% 32% Very Large 38% 0% 29% 33% IT Adoption Profile Multiple Office Locations? Yes No Small 50% 50% Medium 84% 16% Large 94% 6% Very Large 100% 0% Type A - Leading edge Type B - Mainstream Type C - Conservative Type D - Rarely if ever Total Number of Offices Average Median Small 3.1 3.0 Medium 5.0 4.0 Large 5.5 5.0 Very Large 12.2 9.0 Type E - Only when the firm is doing very well Small 8% 50% 39% 2% 0% Medium 12% 44% 40% 4% 0% Large 8% 60% 30% 0% 2% Very Large 13% 60% 27% 0% 0% FTE IT Staffing For IT Dept Number of Offices Outside US Average Median Small .0 .0 Medium .0 .0 Large .2 .0 Very Large 3.5 1.0 Average Median Small 2.4 2.0 Medium 5.7 5.0 Large 11.3 11.0 Very Large 60.1 42.0 Worked in Firm Without Multiple Locations? Yes No Small 52% 48% Medium 31% 69% Large 24% 76% Very Large 25% 75% Other Technology Professionals Who Perform IT duties But Assigned to Depts Outside IT Average Median Small .1 .0 www.iltanet.org Medium .4 .0 Large 2.0 .0 2011 Staffing Survey Very Large 4.5 .0 41

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