Peer to Peer Magazine

September 2011

The quarterly publication of the International Legal Technology Association

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Page 7 of 107

ILTA STAFF Administrative RANDI MAYES EXECUTIVE DIRECTOR CRISTIN GAFFNEY ACCOUNTING ADMINISTRATOR GRACE PALMA CONCIERGE - MEMBER SERVICES ADMINISTRATOR Programming and Vendor Relations PEGGY WECHSLER PROGRAM DIRECTOR DEB HIMSEL PROGRAM MANAGER - CORE EDUCATION TJ JOHNSON PROGRAM MANAGER - CONFERENCES GAYNOR SENYSZYN CONFERENCE COORDINATOR KRISTY COSTELLO PEER GROUP COORDINATOR JUDY COUVILLION REGIONAL COORDINATOR KEN HANSEN VENDOR COORDINATOR EVA LEOS ADMINISTRATIVE ASSISTANT IT and Online Services CLAY GIBNEY IT DIRECTOR JEANNE MARTINEZ ONLINE SERVICES ADMINISTRATOR Publications RANDI MAYES EDITOR-IN-CHIEF KRISTY COLE COMMUNICATIONS SPECIALIST ANGELA ROARK MARKETING DEVELOPMENT SPECIALIST KENDALL LAZORCHAK CREATIVE DESIGN SPECIALIST Peer to Peer the quarterly magazine of ILTA 9 Randi Mayes Executive Director well-oiled machine that provides great client service. It's fitting that this issue of the magazine heralds the annual observance of F Professional Legal Services Week (PLMW runs the first week of October), an initiative launched by the Association of Legal Administrators a few years ago. PLMW recognizes the roles of the many professionals who make the "show" go on without a hitch. And I'm delighted to salute many of those roles within this publication. You'll find a little something for everyone here; and there's great content that focuses on improving your professional standing regardless of your specific role. I applaud the many contributors from our member and vendor ranks who've shared their insight and best practices learned over their journeys along the many paths of professional development. Have you hugged your legal professional today? Enjoy! from the director or anyone who grew up watching "Perry Mason" (and I suppose "L.A. Law" or "Boston Legal" fans can relate, too), the role of the attorney and his/her loyal secretary seemed to encompass the entire professional landscape in a law firm. With great joy, I've learned that there's actually a cast of thousands of dedicated, smart professionals who support those lawyers as part of the

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